Last updated: June 2025 | Applies to all players on slovip.vip
At slovip, we believe that gaming should always be a fun and enjoyable experience — never a source of stress, financial hardship, or personal harm. We are committed to providing every Filipino player with the tools, information, and support they need to keep their gaming habits healthy and under control. This page outlines our responsible gaming principles, the warning signs of problem gambling, and the practical steps you can take to stay in charge of your play. We encourage all players to read through this information carefully and to reach out to our support team whenever they need help.
Only ever wager money that you can genuinely afford to lose. Set a personal budget before you start each session and stick to it no matter what. Gaming is entertainment, not a way to earn income or recover losses. Chasing losses is one of the most common paths to problem gambling, so always walk away when you reach your limit. If you find it difficult to stop, our self-exclusion tools are available to help.
It is easy to lose track of time when you are enjoying your favourite games. We recommend setting a time limit for each gaming session and using your device's built-in screen time tools to help you stay on track. Take regular breaks, step away from the screen, and make sure gaming never interferes with your work, family, or daily responsibilities. A healthy balance is the key to long-term enjoyment.
If you feel that your gaming is getting out of hand, you can request a temporary or permanent self-exclusion from your slovip account at any time. Simply contact our support team at [email protected] and we will process your request promptly. During a self-exclusion period, you will not be able to log in or place any bets. This tool is designed to give you a genuine break and the space to reassess your habits without pressure.
Recognising the early signs of problem gambling is the first step towards getting help. The following behaviours may indicate that gaming is becoming a concern rather than a source of enjoyment. If you notice any of these in yourself or someone you care about, we strongly encourage you to seek support as soon as possible.
If you or someone you know is struggling with problem gambling, professional help is available. The National Council on Problem Gambling and various mental health organisations across the Philippines offer confidential counselling and support services. You do not have to face this alone — reaching out is a sign of strength, not weakness. Our support team at slovip is also available around the clock at [email protected] and can guide you towards the right resources. Remember that taking action early makes recovery significantly easier and more effective.
You can also visit our FAQ page for more information on account controls, deposit limits, and how to request a self-exclusion. We are here to help every step of the way, and we take our responsibility to Filipino players very seriously.
slovip is dedicated to maintaining a safe, fair, and transparent gaming environment for every player in the Philippines. We strictly enforce an 18+ age policy and take all reasonable steps to prevent underage access to our platform. Our team regularly reviews account activity to identify patterns that may suggest a player is experiencing difficulties, and we proactively reach out when we have concerns. We believe that responsible gaming is not just a legal obligation — it is a core part of who we are as a brand and how we treat our community.
18+ Policy
Strictly enforced across all games and features on the platform.
Deposit Limits
Set daily, weekly, or monthly deposit caps to stay within your budget.
Cool-Off Periods
Take a short break from gaming without permanently closing your account.
24/7 Support
Our team is always ready to assist with any responsible gaming concerns.
Our support team is available around the clock to assist you with any responsible gaming concerns, account controls, or general questions. You can also browse our FAQ for quick answers, or head back to the homepage to continue enjoying slovip safely.